System status

All systems operational.

99.9% uptime over the last 30 days

Services

30 days agoToday

Helix Chat

Operational

Model Routing

Operational

Memory System

Operational

API

Operational

Website

Operational

Incident history

Apr 1, 2026Minor

Minor latency issue

Resolved

Some users experienced slower response times during peak hours. The issue was identified and resolved within 45 minutes. No data was affected.

Mar 22, 2026Minor

Scheduled maintenance

Resolved

Planned infrastructure upgrade. Services were briefly unavailable for approximately 15 minutes during the maintenance window.

Mar 14, 2026Major

API connectivity degradation

Resolved

A third-party provider issue caused intermittent API failures for roughly 2 hours. Failover mechanisms were activated and service was restored.

Feb 8, 2026Minor

Memory system sync delay

Resolved

A brief delay in memory synchronisation affected a small number of users. The root cause was identified and patched the same day.

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