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DiaCare AI Documentation

Everything you need to use DiaCare safely and well — from the first chat to understanding your HbA1c, daily routines, medications, and the safety guarantees behind it all.

Docs > Getting Started > Welcome to DiaCare AI

Welcome to DiaCare AI

DiaCare AI is your friendly companion for everything diabetes-related — education, risk checks, food advice, report explanation, and daily coaching.

What makes DiaCare different?

Built for Indian users first. Powered by Arka Helix 1. Knows roti and dal portions, IDRS risk scoring, and the realities of living with diabetes in 2026.

What you get

  • Free, no signup required
  • Health profile that lives in your browser, not on our servers
  • Risk scanner tuned for South Asian bodies
  • Plain-English explanation of HbA1c, fasting glucose, OGTT
  • Indian-friendly meal advice
  • Honest safety stance — never diagnoses, never prescribes

Who is DiaCare for?

Newly diagnosed people. People worried about risk. Family members caring for someone with diabetes. Anyone who wants a calm, accurate answer to a diabetes question without panicking through Google.

Docs > Getting Started > What is DiaCare AI

What is DiaCare AI

DiaCare AI is the second product from Vyoma Group — an AI companion specialised for diabetes education and awareness.

Built by Vyoma Group

DiaCare is built by the same small team that built Arka AI. The model underneath is Arka Helix 1, the same wrapper model that powers Arka.

Purpose

Over 100 million Indians and 500 million people globally live with diabetes. Most get a 15-minute appointment every few months and navigate the rest alone. DiaCare is the friend in your pocket who actually understands the disease — never replacing your doctor, always preparing you better for the next visit.

DiaCare is not a doctor

Important: DiaCare does not diagnose, prescribe, or replace medical professionals. See What DiaCare will & won't do for the full safety stance.

Docs > Getting Started > Quick Start

Quick Start

Get useful answers in under a minute.

1. Open the app

Visit diacare.vyomagroup.online. No signup. No credit card. The chat box is right there.

2. Ask anything

Type a question and hit send. Examples that get great answers:

  • "My HbA1c is 7.4. What does it mean?"
  • "What should I eat for breakfast if I have Type 2?"
  • "How do I bring my fasting sugar down?"
  • "Is karela actually good for diabetes?"

3. Fill your health profile (optional but powerful)

Click the user icon on the left sidebar. Fill in basic info — name, age, type of diabetes if known, recent readings, medications. Every future chat will personalise around these.

The profile lives in your browser. We never see it on our servers. See How the Profile is Stored.

Docs > Getting Started > Understanding the Interface

Understanding the Interface

A quick tour of the DiaCare AI interface.

Left rail

  • Home — the chat
  • Profile — your health profile editor
  • Settings — preferences, theme, language

The chat box

Type anywhere. The + button opens upload options. The mic icon does voice input. The send button is the orange arrow on the right.

Top bar

"DiaCare AI by Vyoma Group" on the left. A "Complete your profile" pill on the right showing your profile completion percentage — click it to fill in missing fields.

Every screen has a small line at the bottom: "DiaCare AI provides educational info only." That line is clickable — it opens our full safety and privacy guide.

Docs > Using DiaCare > Chatting with DiaCare

Chatting with DiaCare

Talk to DiaCare like you would talk to a careful friend who happens to be a nurse.

Be specific

Bad: "What should I eat?"

Better: "I have Type 2, HbA1c 7.4, vegetarian, South Indian. What should I eat for breakfast?"

Follow up

Don't treat DiaCare like a search engine. It remembers the conversation. Ask "explain more simply," "what if I am also vegetarian," "give me a 7-day plan based on that."

Docs > Using DiaCare > Asking Good Questions

Asking Good Questions

The patterns that get the most useful answers.

Patterns that work

  • "Explain my report" + paste the numbers
  • "Is X safe for me?" + your context (type, meds, recent A1c)
  • "Why does my sugar do Y after Z?"
  • "How do I bring my fasting sugar down without changing medication?"
  • "Compare option A and option B for my situation"
  • "Help me prepare questions for my next doctor visit"

Patterns to avoid

  • "Diagnose me" — DiaCare won't, and shouldn't
  • "What medicine should I take?" — that's a doctor's job
  • Unsigned panic at midnight — if you have emergency signs, call your local emergency number (112 in India)
Docs > Using DiaCare > Chat History

Chat History

Your chats are saved locally so you can pick up where you left off.

Where chats are stored

In your browser's localStorage. Not on our servers. Clearing your browser data clears your DiaCare chats too.

Managing chats

Each chat is listed in the left rail with a short title. Click to reopen. Long-press (or right-click) on desktop to rename or delete.

Docs > Using DiaCare > Languages Supported

Languages Supported

DiaCare speaks English, Hindi, and Hinglish natively.

You can switch languages mid-conversation. Type in Hindi or Hinglish and DiaCare will respond in the same language. The medical terminology stays accurate across all three.

More languages coming

Tamil, Bengali, Marathi, Telugu, Gujarati are on the roadmap. Voice input for Indian languages is being tuned.

Docs > Health Profile > Health Profile Overview

Health Profile Overview

Your health profile is the single biggest thing that makes DiaCare personalised.

Once filled in, every chat references your specifics — type of diabetes, recent readings, medications, lifestyle — without you having to repeat yourself.

What it contains

  • Basic info: name, age, gender, height, weight
  • Diabetes type (if applicable): Type 1, Type 2, Gestational, Prediabetes, At-risk
  • Recent blood sugar logs
  • Current medications
  • Symptoms you've mentioned
Docs > Health Profile > What Profile Fields Mean

What Profile Fields Mean

Every profile field has a clear purpose. Here's why each matters.

NameSo DiaCare can address you naturally
AgeRisk thresholds and recommendations vary by age
GenderAffects waist-circumference and risk thresholds
Height & WeightBMI calculation (South Asian-adjusted)
Diabetes TypeType 1, 2, gestational, or prediabetes — advice differs significantly
HbA1cAnchors the conversation about your 3-month average
Recent readingsLets DiaCare comment on your own trend, not generic ranges
MedicationsCritical for hypo warnings and timing advice
Dietary preferenceVeg / non-veg / Jain / vegan — shapes meal suggestions
Activity levelSedentary / light / moderate / heavy — informs exercise advice
Docs > Health Profile > How the Profile is Stored

How the Profile is Stored

Your profile lives in your browser. Not on our servers.

How storage works

When you save profile info, it goes to your browser's localStorage. Every time you send a chat message, DiaCare attaches your profile to that message and sends just-in-time. We never store the profile on our server — it lives and dies with your browser session.

What this means in practice

  • Clearing your browser data clears your profile
  • Switching devices won't carry the profile (sync is on the roadmap)
  • Nobody at Vyoma Group has access to your profile
  • No tracker, ad network, or third party sees it
Docs > Diabetes Education > Types of Diabetes

Types of Diabetes

Diabetes is not one disease — it's a family of conditions, all involving blood sugar regulation.

Type 1

Autoimmune. The body destroys its own insulin-producing beta cells. Usually diagnosed in childhood or young adulthood. Requires insulin for life. Roughly 5% of all diabetes.

Type 2

Insulin resistance + beta cell fatigue. Develops over years. Strongly linked to genetics, weight, and lifestyle. About 90% of diabetes cases. Can go into remission with significant lifestyle change. See Type 2, Explained.

Gestational

Develops during pregnancy. Usually resolves after delivery but doubles future Type 2 risk. See Gestational Diabetes.

Prediabetes

Not yet diabetes — but a clear warning. Reversible with diet and exercise. See Prediabetes — the Warning.

Rare forms

  • MODY — rare genetic, often misdiagnosed as Type 1 or 2
  • LADA — slow-onset autoimmune in adults, often initially looks like Type 2
  • Steroid-induced — from long-term steroid use
Docs > Diabetes Education > Type 2, Explained

Type 2, Explained

Type 2 is what most people mean when they say "diabetes." Here's how it actually works.

The mechanism

Your body breaks down food into glucose (sugar) that travels in your blood. To move that glucose from blood into cells, you need insulin — a hormone made by the pancreas.

In Type 2, two things go wrong slowly:

  • Insulin resistance — cells stop responding properly to insulin
  • Beta cell fatigue — the pancreas overworks, then wears out

Result: glucose stays in the blood. Over years, that high sugar damages blood vessels, nerves, kidneys, eyes, and the heart.

Can it be reversed?

Type 2 can go into remission — that's the right word, not "cure." With significant weight loss, exercise, and diet change (especially within 5 years of diagnosis), many people get HbA1c back into normal range without medication. The biology is still there; remission can end if old habits return.

Docs > Diabetes Education > Prediabetes — the Warning

Prediabetes — the Warning

Prediabetes is your body whispering. Diabetes is when it screams.

The diagnostic ranges

  • HbA1c: 5.7% to 6.4%
  • Fasting glucose: 100 to 125 mg/dL
  • 2-hour OGTT: 140 to 199 mg/dL

Why this is good news

Prediabetes is the most reversible stage. With 5-7% weight loss and 150 minutes of weekly exercise, studies show you can cut your risk of progressing to diabetes by 58%. That's better than any medication.

What to do, in order

  • 1. Lose 5-7% of body weight
  • 2. Move 30 minutes a day, 5 days a week
  • 3. Cut refined carbs (white rice, sweets, sugary drinks)
  • 4. Sleep 7-8 hours
  • 5. Re-test HbA1c every 6 months
Docs > Diabetes Education > Gestational Diabetes

Gestational Diabetes

Gestational diabetes (GDM) affects roughly 1 in 5 pregnancies in India.

Why it happens

Pregnancy hormones make the body more insulin-resistant (this is normal — it helps the growing baby). For some women, the pancreas can't keep up and blood sugar rises.

Screening

In India, the DIPSI test is standard — 75g glucose drink, single 2-hour blood draw, usually at 24-28 weeks. GDM diagnosed if 2-hour value ≥ 140 mg/dL.

Managing through pregnancy

  • Diet first — smaller frequent meals, low-GI carbs, lots of vegetables
  • Daily walking
  • Home monitoring — fasting and 1-hour post-meal
  • Insulin if diet alone is not enough
  • More frequent ultrasounds

After delivery

Blood sugar usually returns to normal within days. But 50% of women with GDM develop Type 2 within 10 years. Get screened with HbA1c annually. Breastfeeding lowers your future risk.

Docs > Diabetes Education > South Asian Risk Factors

South Asian Risk Factors

South Asian bodies handle insulin differently. We get diabetes at lower BMIs than other populations.

The "thin-fat" phenomenon

A South Asian person with BMI 23 has roughly the same diabetes risk as a European person with BMI 30. We store fat around the organs (visceral fat) at lower body weights.

Adjusted thresholds for Indians

  • BMI 23+ = overweight (vs 25 globally)
  • BMI 27+ = obese (vs 30 globally)
  • Waist >90cm (men) or >80cm (women) = high risk

IDRS — Indian Diabetes Risk Score

A validated tool that scores risk based on age, abdominal obesity, physical activity, and family history. DiaCare uses IDRS framing in its risk scanner. Ask: "Run a risk check for me using IDRS."

Docs > Numbers & Reports > Reading your HbA1c

Reading your HbA1c

HbA1c (or A1C) is your blood sugar report card for the last 3 months.

It measures how much sugar has stuck to your red blood cells — whose lifespan is about 90 days. Higher average sugar = higher HbA1c.

The ranges

  • Below 5.7% — Normal
  • 5.7% to 6.4% — Prediabetes (warning)
  • 6.5% or higher — Diabetes (two tests = diagnosis)
  • For diagnosed: goal is usually under 7%, individualised

Translating to average blood sugar

  • HbA1c 6% ≈ avg 126 mg/dL
  • HbA1c 7% ≈ avg 154 mg/dL
  • HbA1c 8% ≈ avg 183 mg/dL
  • HbA1c 9% ≈ avg 212 mg/dL
  • HbA1c 10% ≈ avg 240 mg/dL
Docs > Numbers & Reports > Fasting Glucose Ranges

Fasting Glucose Ranges

Fasting plasma glucose is the simplest blood sugar test — one blood draw after an overnight fast.

Ranges

  • Normal: under 100 mg/dL
  • Prediabetes: 100 to 125 mg/dL
  • Diabetes: 126 mg/dL or higher (two tests)

Home fasting reading

  • Target if diabetic: 80-130 mg/dL
  • Wake-up reading higher than 130 often means dawn phenomenon or somogyi effect — talk to your doctor
Docs > Numbers & Reports > Post-meal & OGTT

Post-meal & OGTT

Post-meal (post-prandial) blood sugar shows how well your body handles a meal.

2-hour OGTT

You drink 75g of glucose dissolved in water; blood is drawn 2 hours later.

  • Normal: under 140 mg/dL
  • Prediabetes: 140 to 199 mg/dL
  • Diabetes: 200 mg/dL or higher

Home post-meal reading (1-2 hours after eating)

  • Target if diabetic: under 180 mg/dL (1 hour), under 140 (2 hours)
  • Sustained over 200 = your meal had too many fast carbs OR your medication needs review
Docs > Numbers & Reports > Daily Monitoring Basics

Daily Monitoring Basics

A glucometer is the cheapest, most powerful diabetes tool you own.

How often to test

  • Diet/exercise only: 2-3 times a week, varying times
  • Oral meds: once a day, rotating fasting / pre-meal / post-meal
  • Insulin: 3-4 times a day, plus bedtime
  • GDM: 4 times a day — fasting + 1 hour after each meal

Log usefully

A number without context is useless. Record: time of day, reading, before/after meal, what you ate, activity/stress/sleep notes. Patterns emerge in 2-3 weeks.

Paste your log into DiaCare and ask "spot the patterns" — it will identify foods that spike you, the times that don't, and what your doctor should see.

Docs > Food & Diet > The Indian Diabetic Plate

The Indian Diabetic Plate

"Eat healthy" is useless advice. "Half plate sabzi, one katori dal, one roti" is a meal you can have.

The plate method, applied to Indian food

  • Half plate — non-starchy vegetables. Palak, methi, bhindi, lauki, cabbage, beans, capsicum, salad.
  • Quarter plate — protein. Dal, chicken, fish, paneer, eggs, tofu, sprouts. Palm-size meat or one katori dal.
  • Quarter plate — whole grain or starch. One roti OR half cup rice OR one small sweet potato. Not all three.

Plus a katori of plain curd or buttermilk for gut health.

Docs > Food & Diet > Portions in Katoris & Cups

Portions in Katoris & Cups

Portion sizes in everyday Indian units.

1 rotipalm-sized, single thickness
1 katori dal120-150 ml (a tea cup is roughly the same)
1 cup rice~200g cooked; aim for ½ cup
1 idli~60g; 2 idlis with sambar = balanced
1 dosamedium = ½ a typical plate; eat one with sambar
1 fistful nuts~30g — almonds, walnuts, peanuts
1 small banana~100g; one per day max
1 small mango slice~50g; whole mango = 2-3 portions
Docs > Food & Diet > Practical Food Swaps

Practical Food Swaps

Small swaps that lower glycemic load without removing pleasure.

White rice→ Brown rice, millets, foxtail rice
Maida roti / naan→ Atta roti, missi roti, jowar bhakri
Aloo bhaji→ Palak, lauki, or bhindi
Sugar in chai→ Stevia, or no sugar; jeera water alternative
Sweets→ Small portion of jaggery-based; or fruit
Fried snacks→ Roasted chana, sprouts chaat, makhana
Cold drinks→ Buttermilk, lemon water, infused water
White bread→ Multigrain or 100% atta bread
Docs > Food & Diet > Fruits & Sweets

Fruits & Sweets

Most fruits are fine for diabetics in moderation. Fruit juice is not.

Safer fruits

Apples, pears, oranges, guava, papaya, berries, watermelon (small portions), kiwi.

Watch portions

Mango, banana, chikoo, grapes — small portions only. Half mango, half banana, ~10 grapes.

Skip

  • All fruit juices (concentrated sugar without fibre)
  • Dried fruits in large quantities
  • Canned fruits in syrup
Docs > Daily Management > Exercise — the Cheapest Medicine

Exercise — the Cheapest Medicine

No medicine for diabetes works better than movement.

How much

30 minutes a day, 5 days a week, of moderate activity. Lowers HbA1c by 0.6-0.7% — comparable to many drugs.

What "moderate" means

  • Brisk walking (3-4 km in 30 minutes)
  • Cycling on flat ground
  • Swimming steady
  • Dancing
  • Beginner yoga (Surya Namaskar)

The post-meal walk hack

10-15 minutes of walking after lunch and dinner drops post-meal sugar by 20-30 mg/dL. Muscles literally pull glucose out of the blood. Free. No equipment. Works immediately.

Docs > Daily Management > Daily Routine that Works

Daily Routine that Works

A repeatable daily structure quietly does the heavy lifting.

Morning

  • Wake roughly the same time each day
  • 500ml water before anything else
  • 20-30 min walk or yoga before breakfast
  • Breakfast within 1 hour: half plate veg + paratha OR 2 idlis + boiled egg/dal

Mid-day

  • Lunch around the same time daily
  • 10-min walk after lunch — non-negotiable
  • 6-8 glasses of water across the day

Evening

  • Dinner by 8pm if possible
  • 15-min walk after dinner
  • No screens 30 min before bed
  • 7-8 hours of sleep
Docs > Daily Management > Sleep, Stress & Sugar

Sleep, Stress & Sugar

You can eat perfectly and exercise daily, and still see your sugar rise — if you sleep 5 hours and live in chronic stress.

Sleep

A single night of 5 hours sleep raises next-day insulin resistance by 25-30%. Target 7-8 hours, consistent bedtime within 30 minutes daily.

Stress

Cortisol — the long-term stress hormone — tells the liver to release stored glucose. That's why high-stress weeks come with high fasting numbers. Lower cortisol via:

  • Daily walking outdoors (sunlight + movement)
  • 4-7-8 breathing (4 sec in, 7 hold, 8 out)
  • Pranayama or meditation, 10 minutes
  • Time off screens
  • Social connection
Docs > Daily Management > Hydration

Hydration

Water is the most underrated diabetes medication.

The dehydration cycle

High sugar → kidneys flush sugar out → pull water with it → dehydration → concentrates remaining sugar → cycle worsens. Within hours.

How much

Roughly 30-35 ml per kg body weight. For a 70kg person: 2.1-2.5 litres a day. Spread across the day, not all at once.

What counts

  • Plain water, jeera water, infused water, herbal teas, buttermilk, soup
  • Half counts: tea, coffee
  • Doesn't count: sweet drinks, juices, lassi with sugar
Docs > Daily Management > Foot Care

Foot Care

A 5-minute daily foot ritual prevents one of diabetes' worst complications.

Why feet are vulnerable

  • Neuropathy — nerve damage means you stop feeling small injuries
  • Reduced circulation — small cuts heal slowly, infections take hold

Daily 5-min check

  • Inspect tops, sides, soles, between toes
  • Look for cuts, blisters, redness, dry cracking, ingrown nails
  • Wash with lukewarm water, dry thoroughly between toes
  • Moisturise soles and tops, not between toes
  • Trim nails straight across

Footwear

  • Never barefoot, even indoors
  • Check shoes for pebbles before wearing
  • Properly fitted — thumb's width between toes and shoe end
  • Diabetic socks if you have neuropathy
Docs > Medications > Medications Overview

Medications Overview

Educational only. Your medication is between you and your doctor.

Metformin

First-line for Type 2. Reduces liver glucose output, makes cells more insulin-sensitive. Low cost, safe long-term, no hypo risk. Common side effect: stomach upset early on. Take with food.

Sulfonylureas (glimepiride, glipizide)

Push the pancreas to make more insulin. Cheap but carry hypo risk and slight weight gain. Older class.

DPP-4 inhibitors (sitagliptin, vildagliptin)

Help gut release more of its own insulin after meals. Weight-neutral, well-tolerated, modest A1c effect.

GLP-1 agonists (semaglutide, liraglutide, tirzepatide)

The class changing diabetes care. Powerful A1c reduction, significant weight loss, cardiovascular protection. Injectable, some now oral. Side effect: nausea early on. More expensive.

SGLT2 inhibitors (empagliflozin, dapagliflozin)

Make kidneys flush extra sugar into urine. Weight loss, BP-lowering, heart and kidney protection. Watch for UTIs, dehydration.

Insulin

Many types: rapid, short, intermediate, long-acting, mixed. Required in Type 1, used in Type 2 when needed. Hypo is the main risk — understand the symptoms.

Docs > Medications > Insulin Basics

Insulin Basics

If you're on insulin, the rules change a bit. Here are the basics.

Insulin types

  • Rapid-acting — starts in 15 min, peaks at 1 hr (with meals)
  • Short-acting — starts in 30 min, peaks at 2-3 hr (with meals)
  • Intermediate — starts in 1-2 hr, peaks at 4-12 hr (basal)
  • Long-acting — flat profile, lasts 24 hr (basal)
  • Mixed — preset combination of two

Rules to follow

  • Always have glucose tabs / something sweet on you
  • Rotate injection sites — don't inject the same spot daily
  • Store unopened pens in fridge; opened pens at room temp (check brand)
  • Never share pens, even with family
  • If you skip a meal after taking rapid-acting, your sugar will drop — eat something
Docs > Medications > Timing & Adherence

Timing & Adherence

Timing matters as much as the dose.

General rules

  • Metformin: with meals (especially largest meal) to reduce stomach upset
  • Sulfonylureas: usually 30 minutes before meals
  • DPP-4 inhibitors: any time of day, same time daily
  • SGLT2 inhibitors: in the morning (to avoid nighttime urination)
  • Long-acting insulin: same time every day (morning or evening)
  • Rapid-acting insulin: usually 5-15 minutes before meals

Missed a dose?

Don't double the next one. Take the missed dose if it's close to the scheduled time; otherwise skip it. Ask your doctor about your specific medication.

Docs > Safety & Emergency > Hypoglycemia Rescue

Hypoglycemia Rescue

Low blood sugar is the one diabetes complication that can hurt you in minutes.

Early warning signs

  • Sudden desperate hunger
  • Shakiness, trembling hands
  • Sweating without reason
  • Heart racing
  • Anxiety or irritability
  • Headache
  • Tingling lips or tongue
  • Sudden tiredness or fuzzy thinking

The 15-15 rule

If under 70 mg/dL (or symptoms severe and you can't test):

  • 1. Eat 15g fast carbs: 3 glucose tabs, ½ cup juice (not diet), 1 tbsp sugar in water, 3 boiled sweets
  • 2. Wait 15 minutes
  • 3. Re-test. If still under 70, repeat
  • 4. Once stable, eat a small protein/carb snack to prevent another drop

Severe hypoglycemia — call emergency

If the person is confused, unable to swallow, having a seizure, or unconscious: do not give food or water orally. Call emergency services (112 in India). If you have glucagon, give it now. Place them on their side.

Docs > Safety & Emergency > DKA Awareness

DKA Awareness

Diabetic Ketoacidosis (DKA) is a medical emergency.

What is DKA?

When the body has very little insulin, it can't use glucose. It burns fat instead and produces ketones — acidic chemicals that build up in the blood.

Warning signs

  • Very high blood sugar (over 250 mg/dL)
  • Vomiting and nausea
  • Fruity-smelling breath
  • Rapid, deep breathing
  • Confusion or extreme tiredness
  • Severe abdominal pain
  • Dry mouth and skin

What to do

Call emergency services (112 in India) immediately. DKA can be fatal within hours. This is not a "wait and watch" situation.

Who is at risk?

Most common in Type 1 diabetes, especially when insulin is missed or during illness. Can also occur in Type 2 if SGLT2 doses are missed during illness. Always tell your doctor when you're sick.

Docs > Safety & Emergency > Emergency Signs

Emergency Signs

Call your local emergency number (112 in India) immediately if you experience any of these.

  • Chest pain or pressure, especially with sweating or shortness of breath
  • Sudden weakness or numbness on one side of the body
  • Slurred speech or sudden confusion
  • Loss of consciousness or seizure
  • Severe vomiting with very high blood sugar (suspect DKA)
  • Fruity-smelling breath with confusion and rapid breathing
  • Severe hypoglycemia — person can't swallow or is unresponsive
  • Sudden vision loss or severe vision change

Diabetes can mute classic warning signs. When in doubt, call. Better an unnecessary trip than a missed event.

Docs > Safety & Emergency > When to See a Doctor

When to See a Doctor

DiaCare is a great companion. It is not a doctor. Six situations where in-person care is non-negotiable.

1. Newly suspected diabetes

Classic symptoms — persistent thirst, frequent urination, unexplained weight loss, blurry vision, recurrent infections — book a doctor visit and get a blood test.

2. Persistent very high sugar

Multiple readings over 250 mg/dL across days, especially with fatigue or nausea. Call your doctor today.

3. Recurring lows

More than 1-2 hypos per week, or any severe hypo. Medication adjustment is needed.

4. Foot wound that's not healing

Any cut, blister, or sore that doesn't improve in 1-2 days. See doctor within 24 hours.

5. Pregnancy planning or pregnancy

See a diabetologist and obstetrician. Specialised care matters.

6. Any emergency sign

See Emergency Signs. Call now.

Docs > Privacy & Safety > How We Handle Your Data

How We Handle Your Data

Your data stays yours. Here's exactly what we store and what we don't.

What we store

  • Health profile — lives in your browser's localStorage. Your device, your control.
  • Chat history — also browser-local. Clearing your browser data clears your chats.
  • Anonymous request logs — our Cloudflare Worker logs error rates and rough request counts. No content. No identifiers.

What we never do

  • Sell your data — to anyone, ever
  • Use your conversations to train models without explicit opt-in
  • Share your profile with advertisers, insurers, or third parties
  • Run third-party analytics SDKs, ad pixels, or trackers

What you control

  • Clear DiaCare data anytime — clear browser site data
  • Delete profile fields individually in the profile screen
  • Stop using DiaCare anytime — nothing follows you out
Docs > Privacy & Safety > What We Never Do

What We Never Do

Honesty about boundaries makes DiaCare safer to use.

On clinical matters

Diagnose any disease
Prescribe medications
Change your existing prescriptions
Replace your doctor
Give emergency medical advice
Make treatment decisions for you

On your data

Sell your data to anyone
Train models on your chats without opt-in
Share your profile with third parties
Run trackers or analytics SDKs
Store your health data on our servers
Docs > Privacy & Safety > For Parents & Minors

For Parents & Minors

DiaCare AI is intended for users aged 13 and above.

Children with diabetes should be guided by parents and pediatric endocrinologists. DiaCare can support a parent's understanding but never replaces specialist care for a minor.

For parents

  • Use DiaCare to learn alongside your child
  • Always confirm decisions with the pediatric team
  • Be especially careful with hypoglycemia in young children — they often can't describe symptoms
  • Track foods, school activity, and emotions — all affect sugar
Docs > Privacy & Safety > For Pregnancy

For Pregnancy

If you are pregnant or planning pregnancy, please tell your doctor.

DiaCare can answer general questions about gestational diabetes but pregnancy-specific care must come from your obstetrician.

What DiaCare can help with during pregnancy

  • Understanding GDM screening tests (DIPSI, OGTT)
  • General diet guidance (always confirm with your obstetrician)
  • Understanding why post-meal targets are tighter in pregnancy
  • Preparing questions for your next prenatal visit

What DiaCare cannot help with

  • Insulin dose decisions during pregnancy
  • Whether a specific food or medication is safe for your baby
  • Interpreting fetal growth scans
Docs > The Model > Powered by Arka Helix 1

Powered by Arka Helix 1

DiaCare AI runs on Arka Helix 1, Vyoma's flagship wrapper model.

What is Helix 1?

Helix 1 is a carefully-composed wrapper around a high-quality open-weights foundation model. It adds Vyoma's personality layer, memory + safety overlay, and a topic-specific system prompt tuned for the product.

For DiaCare specifically

Helix 1's system prompt is heavily tuned for diabetes education, South Asian context, Indian foods and units, and conservative safety. The prompt is ~6,500 characters and includes explicit refusal patterns for diagnosis and prescription.

Why a wrapper, not a custom-trained model?

Training a foundation model is expensive, slow, and a research problem. The product problem — making intelligence feel safe, helpful, and India-aware — lives in the wrapper. By focusing engineering on the wrapper, every improvement to the underlying foundation reaches DiaCare users automatically.

Docs > The Model > The System Prompt

The System Prompt

The system prompt is what makes DiaCare DiaCare, not generic AI.

What's in the prompt

  • Identity (who DiaCare is, who built it)
  • Tone rules (short, conversational, no preamble)
  • Response style (3-6 lines for normal questions, longer only when asked)
  • Disclaimer rules (only when interpreting reports or symptoms)
  • What DiaCare can do (education, risk, food, reports, monitoring, etc.)
  • Health profile injection format
  • Safety boundaries (non-negotiable)
  • Emergency escalation triggers
  • Indian-context specialisations (foods, units, IDRS)

Iteration

The prompt is reviewed and tuned regularly. Improvements roll out via Cloudflare Worker updates — no app reinstall needed.

Docs > The Model > What DiaCare Will & Won't Do

What DiaCare Will & Won't Do

Knowing what DiaCare won't do is as important as knowing what it will.

What DiaCare will do

Explain diabetes types, mechanisms, complications in plain language
Help you understand lab reports (HbA1c, fasting, OGTT)
Suggest meal patterns and portion sizes for Indian context
Walk through risk assessments (IDRS-aware)
Provide lifestyle guidance: exercise, sleep, stress, foot care
Help prepare questions for doctor visits
Correct common diabetes myths with evidence

What DiaCare will never do

Diagnose any disease
Prescribe medications or change doses
Replace your doctor
Give emergency medical advice (always escalate to 112)
Make treatment decisions for you
Docs > Troubleshooting > Common Issues

Common Issues

A few things that occasionally trip people up.

Response feels slow

Adaptive thinking takes longer than a normal response. If you didn't intend to enable it, check the model selector. Also: during peak hours (8-10pm IST) the model may be slower — an upgrade path is on the roadmap.

Profile not saving

Make sure your browser allows localStorage. Private/incognito mode wipes localStorage on close. Check that you have at least 5MB of available storage.

Wrong language

DiaCare follows whatever language you start a conversation in. Type your next message in your preferred language — it will switch.

Tips popup appears repeatedly

That means the backend is rate-limited or unavailable. Wait a minute and try again. The popup links you to the pricing page in case you want priority access (coming soon).

Docs > Troubleshooting > Contact Support

Contact Support

We read every message.

For safety concerns, privacy questions, bug reports, or general feedback: visit the contact page on Vyoma Group.

Not for medical emergencies

Contact support is for product issues. For medical emergencies, call your local emergency number — 112 in India.

Feature requests

We love them. Tell us what you wish DiaCare could do better. The team prioritises based on what makes diabetes management actually easier.